A Letter from the Founders

We are inspired each day when a new organization commits to Thriva by selecting us as their technology provider. Clients choose to work with Thriva not only because our product is more flexible and comprehensive, but also because they know our level of commitment. Our clients want a company that is sincerely looking out for their best interest, is dedicated to continued innovation, and will truly be a long-term partner. This is our focus.

We are committed to growing Thriva into a truly great company. Strong relationships with customers, leading technology, and a phenomenal team have helped this company grow rapidly over the last several years. However, what Thriva has experienced so far is merely short-term success. Many companies reach brief periods of achievement and plateau or disappear. As the founders of Thriva, we are committed to both our customers and co-workers to build something more.

To ensure our focus remains on building a great company, we have established three fundamental beliefs by which Thriva operates. We believe our integrity, character, and attitude toward work are displayed by these key values:

Deliver Employee Success
We are committed to making this a great place to work. Thriva will be a place where expectations are high and everyone works hard with great passion. Thriva is a meritocracy – those that perform will have tremendous autonomy and will be given the freedom to make a tangible impact on the organization. The environment is relaxed, fun, and energetic. The goal is to fill Thriva with bright, passionate, and entrepreneurial people achieving their personal and professional goals.

Deliver Customer Success
We will consistently go above and beyond to exceed expectations of clients and to build long-term relationships. We all as Thriva employees promise to do everything in our power to deliver an excellent solution and value proposition to our customers.

Set and Achieve Aggressive Goals
We will be an aggressive organization, consistently pushing toward growth, profitability, and an increasingly large impact on the world.

Our entire team is passionate about this company. However, it is about more than the products and services we currently offer. We are passionate about building an enduring organization that makes an important difference in the lives of our employees and clients. We are passionate about the relationships that we’ve established with our customers. We are passionate about providing a solution far superior to any on the market. We are passionate about delivering the highest quality support by establishing personal relationships with each customer.

If you are a prospective customer visiting the site, know that there is substance to our promises. From providing 24-hour support service to all customers, to making available our personal cell phone numbers, to annual reviews with each client to determine how to continue to improve our product, we act on our beliefs. We encourage you to contact our team to discover how we can serve your organization.

If you are a current customer, as always do not hesitate to contact your Account Manager, the Director of Client Relations, or one of us directly if you need anything at all.

Thank you for your ongoing interest, support, and loyalty,

Matthew Ehrlichman, Co-Founder Email

Robbie Rech, Co-Founder Email