- A -

Admin Mode

add registration in Data Center

form settings

internal registration

user roles and privilages

Assignment Center

overview

What is the assignment center and how does it work?
How do I use the assignment center?

use for Group Registration

Using the Assignment Center for Group Registration
Updating Primary Contact and Passwords for a Group

- C -

Cancel

from event

Categories

overview

How Categories work
How to create categories

Communication Center

add pdf or document to email

add statements

confirmation email

How to create a confirmation email and assign it
How to assign a confirmation email to a form

email attachments

email templates

How to email one account
How to create an email template

how to send automatic emails

overview

send a mass email

Credit Balance

adding existing funds

making a payment with

refunding money in credit balance

Customer Statements

add to email

restrict statement to specific season in email

- D -

Data Center

add new participant

add registration to participant

adding a discount

changing a person's information

changing an Account username/password

editing question answers for an account

overview

Data Center: Key Concepts
Data Center: Key Concepts

pulling an account

transfer/move participants to different account

update financial option quantities

view payments

viewing account information

DB Field Manager

edit database field format

edit merge behaviors

edit multi-choice options

merge behaviors

overview

view database fields

Discount

add discount

coupon codes

create a new discount

- E -

Email

an individual account

from Data Center

- F -

Filter Center

advanced settings

create a filter

How to create a filter
Example: How to create a filter for people who owe money
Advanced Filter Settings

custom filters

overview

Filters

apply a filter

create a filter

custom filters

How to create a filter
How to load a saved or quick filter

overview

quick filters

Financial Option

add to event in Data Center

Financial Options

assigning to a program

capacities

order in programs

update quantities in a registration (Data Center)

Form Builder

add a module

add a new question

add a section

add a text block

add new HTML Customizatioin

admin mode settings

assign confirmation email to form

change form look and feel

change registration status

close registration

direct links

edit a question

How to add a question
How to edit a question

lock a form to only show specific programs

publishing a form

Publish Current Version to Link
Registration Link

registration link

- H -

Help System

add a suggestion to improve our help system

how do I get help?

training

training videos

Home Page

overview

quick views

searching

- L -

Logic

basic logic prefixes

basic logic suffixes

basic syntax for dynamic logic

introduction to dynamic logic

other useful logic

- M -

Merge Center

auto merge

How to Auto Merge an Account
How to Auto Merge a Participant
How to Setup Nightly Auto Merge

database field merge behaviors

manual merge

overview

reports on merged accounts

- O -

Online Account

Access

Link

- P -

Participants

add new participant to account

Payment

add additional payment type

by credit balance internally

credit card information

deposits

echeck

how do I get paid?

When are you paid for money processed through the management system?
Overview of Statements
How do I view my statements?
How do I see the amount I made for each event?

internal

make payment

mass billing

remove payment from account

take payment

verified by visa/mastercard sercure code

view payments of account

Program Settings

close program

coupon codes

create a category

How Categories work
How to create categories

create a new Financial Option

Key Concept: How Programs and Financial Options work
How to create a financial option

create a new program

Key Concept: How Programs and Financial Options work
How to set up a new season
How to create a program
How to make sure everything is set up correctly for a program

delete program

deposits

financial option assignments

financial option capacities

financial option order

how do filters affect program setup

internal only

location settings (for programs)

new season

overview

Program Settings
Key Concept: How Programs and Financial Options work
How Categories work

waitlists

- Q -

Quick Views

quick reports

- R -

Refund

a credit balance

partial

without cancelling from event

Remove

and keep a non-refundable fee

from event

How to cancel a participant out of an event and keep the non-refundable fee
How to cancel someone out of an event and not keep a fee

from registration

How to cancel a participant out of an event and keep the non-refundable fee
How to cancel someone out of an event and not keep a fee

payment

Report Center

adding blank checkbox

adding blank fields

adding fields to reports

How to add fields to your report
What are the different types of fields available for reports
How fields selected affect the level of detail for your report

create a report

Report Center: Key Concepts
How to create a General Information Report
How to create a Transaction Report
Transaction Reports: How to choose between Basic and Financial Option Reports
How to rename columns in your reports
Sample Report: How to create a Program Roster report

custom / HTML Layout

edit existing report

editing an existing report

financial option reporting fields

general information report

Types of Reports: General Information, Transaction
How to create a General Information Report

grouping

labels

layouts

How to use Group By to structure your report data and add page breaks
How to decide what layout to use
How to create a Custom Layout for a report using HTML

overview

Report Center: Key Concepts
Report Center: Key Concepts
Types of Reports: General Information, Transaction
How to edit an existing report
How to organize your reports with folders

reporting level

statistics reporting

transaction report

Types of Reports: General Information, Transaction
How to create a Transaction Report

transaction reports

types

- S -

Search

advanced

by database field

for accounts

for participants

for people

- T -

Thriva Statements

overview

running reports

How do I run a report in the statement area?
What do each of the reports do in the statement area?

view specific statements

Overview of Statements
How do I view my statements?

Transfer

funds to credit balance

participant from one event to another

participants to different account

- U -

Username (Registrants)

changing username/password

Username (system users)

add new user

change a password

create new roles